If the item you received is faulty, defective or the incorrect item, Baba’s World must be informed within 24 hours of you receiving the parcel if you wish to return them. The goods must then be unused and in the same condition that you received it. It must also be in the original packaging. In turn Baba’s World will refund the cost excluding delivery within 14days of receiving goods.
*The buyer is liable for courier cost incurred when returning items. It is strongly recommended to use recorded delivery services as Baba’s World will not be liable for any returns lost in the post.
* * Sale items –Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
* Personalised/Rush and custom made orders are non-refundable.
Custom Made: All our personalized tutu sets are custom made just for you. We do not stock ready made tutus. These items are based on the options and size you choose and cannot be returned. It is solely your responsibility to know your child’s weight and take accurate measurements of your child.
Please measure and choose sizing thoroughly as these are custom and cannot be returned or refunded. We will not acknowledge unauthorized returns. No exceptions.
Please note that some shades of colour and fabric might be different to what is displayed on your device or computer screen as all computer screens have different colour calibrations. Baba’s World will always endeavour to giving you the correct colour but cannot be held liable for slight variations in garment/print/thread colour.